Data Collected

We collect information through:

1. Direct Provision: Information you provide when creating accounts, subscribing, using interactive features, submitting forms, or communicating with us. This may include:

• Personal Identifiers (e.g. name, email, postal address, contact information)
• Payment details (e.g. information of credit card or other payment method)
• Other information necessary to process your requests

2. Automatic Collection: Anonymous technical data from all visitors for traffic monitoring and debugging, including:

• Web requests and response metadata
• IP address, browser type/language
• Timestamps for server requests

3. Tracking Technologies:

• Cookies: Small data files stored on your device to enhance services, recognize popular features, and count visits
• Web Beacons: Electronic images embedded in services/emails measure engagement and campaign effectiveness

Data Usage

We implement industry-standard safeguards (including encryption and access controls) to protect your information against unauthorized access. Your data is used exclusively for these purposes:

1. Service Delivery

We use your information to operate our website, process payments securely, maintain functionality, and fulfil requests submitted through forms or features.

2. Security & Performance

Anonymous technical data (IP address, browser type, timestamps) enables traffic monitoring, technical issue resolution, performance optimization, and detection of security threats.

3. User Experience

Cookies personalize visits by recognizing returning users, maintaining login sessions, and identifying popular features. Web beacons measure content engagement and communication effectiveness.

4. Communication & Compliance

Contact details facilitate service updates, security alerts, and account notifications. We also use information to enforce agreements and meet legal obligations (fraud prevention, tax compliance).

5. Service Improvement

Combined anonymous technical and tracking data analyzes usage patterns to enhance functionality and user experience.

Data Sharing

We do not share your personal information with third parties. Periodically, aggregated and anonymized data is transmitted to external services exclusively to improve our website and services.

We engage third-party analytics providers that may use cookies, web beacons, and similar technologies to collect information about your interactions across websites. This includes:

• IP addresses and browser specifications
• Pages viewed and engagement duration
• Navigation paths and conversion events

Our website includes optional social media buttons (e.g., Twitter/X, LinkedIn, Facebook). Your use of these third-party services is entirely voluntary. We are not responsible for the privacy policies and/or practices of these third-party services; you are responsible for reading and understanding their privacy policies.

Opt-Out, Communication Preferences

You may adjust your communication preferences or opt-out of specific communications at any time. Please review and update your preferences accordingly.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.

About Children

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.

Disclaimer of Warranties

This Website is provided “as is,” with all faults, and the Company express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Long Service Payment (HK) Research Company Limited, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Cityray Technology (China) Limited, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Long Service Payment (HK) Research Company Limited  from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Long Service Payment (HK) Research Company Limited is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

Long Service Payment (HK) Research Company Limited is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Long Service Payment (HK) Research Company Limited  and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the HKSAR, and you submit to the non-exclusive jurisdiction of the state and federal courts located in HK for the resolution of any disputes.